1. Introduction and Scope

centrexIT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QuickBooks Online Integration application ("the Application"). This policy applies to all users of the Application.

By using the Application, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not use the Application.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and business address
• Account Credentials: Username and authentication tokens for QuickBooks Online access
• Company Information: Business name, tax identification number, and company settings
• Financial Data: Information obtained through QuickBooks Online, including customer and vendor records, invoices, bills, transactions, and account balances

2.2 QuickBooks Online Data

When you connect your QuickBooks Online account to our Application, we access and process the following types of data:

• Customer and vendor information
• Invoice and bill data
• Payment and transaction records
• Chart of accounts and financial categories
• Company preferences and settings
• User access and permissions data

2.3 Usage Information

We automatically collect certain information about your use of the Application:

• Log data (IP address, browser type, operating system)
• Usage patterns and feature interactions
• Error logs and diagnostic information
• Performance metrics

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser preferences, though disabling cookies may limit Application functionality.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: To operate, maintain, and deliver the Application's functionality
• Data Synchronization: To synchronize data between your systems and QuickBooks Online
• Authentication: To verify your identity and maintain secure access
• Service Improvement: To analyze usage patterns and improve the Application
• Customer Support: To respond to your inquiries and provide technical assistance
• Security: To detect, prevent, and address security issues, fraud, and technical problems
• Compliance: To comply with legal obligations and enforce our agreements
• Communications: To send you service-related announcements, updates, and security alerts

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating the Application, including:

• Cloud hosting providers
• Analytics services
• Customer support platforms
• Security and monitoring services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Intuit QuickBooks Online

The Application connects to Intuit's QuickBooks Online service. Your use of QuickBooks Online is governed by Intuit's privacy policy and terms of service. We share only the information necessary to facilitate the integration.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

4.4 Legal Compliance

We may disclose your information when required by law, in response to legal process, to protect our rights, or to ensure the safety of our users or the public.

4.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption
• Authentication: Secure OAuth 2.0 authentication for QuickBooks Online access
• Access Controls: Strict access controls limit data access to authorized personnel only
• Monitoring: Continuous monitoring for security threats and unauthorized access
• Regular Assessments: Annual security assessments and compliance audits
• Secure Infrastructure: Hosting on secure, compliant cloud infrastructure

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide the Application services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you disconnect the Application from QuickBooks Online or terminate your account, we will delete or anonymize your data within a reasonable timeframe, unless retention is required by law.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access and update your personal information. You can review and modify your account information through the Application settings or by contacting us.

7.2 Data Deletion

You may request deletion of your personal information by contacting us. We will comply with your request within a reasonable timeframe, subject to legal retention requirements.

7.3 Opt-Out

You may opt out of non-essential communications by following the unsubscribe instructions in our emails or by contacting us. You cannot opt out of service-related communications.

7.4 QuickBooks Online Data

You can revoke the Application's access to your QuickBooks Online data at any time through your QuickBooks Online account settings or the Intuit App Center.

7.5 Cookie Management

You can control cookie preferences through your browser settings. Note that disabling cookies may affect Application functionality.

7.6 California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information (we do not sell personal information).

7.7 European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, restriction of processing, data portability, and objection.

8. Children's Privacy

The Application is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. By using the Application, you consent to the transfer of your information to the United States and other countries where we operate.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a notice in the Application

Your continued use of the Application after the effective date of the updated policy constitutes acceptance of the changes.

11. Third-Party Links

The Application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Consent

By using the Application, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.